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Dr Wayne Dyer believes that there are two types of people in the world- Ducks and Eagles
Ducks are easy to recognize. They think in Duck-like ways. They spend all day in the duck pond with their little Duck friends. Their responses sound like quack, quack, quack as they try to convince others that they are right. The Ducks often tend to quote the rules or policy manual to try to avoid hard questions or as a reason to avoid solving a problem. Ducks are often guilty of the exact same things that they often quack (complain) about.
Ducks have no idea that soaring above them all the time are Eagles.
Eagles are people who have found success and soar above conflict. Eagles are optimistic and choose a positive attitude. Eagles are always aware of the Ducks’ existence and the dangers that looms within the Duck pond.
Ducks can be very sneaky. They have a way of luring others to join the Duck pond….this includes Eagles Once caught in the pond, Eagles will quack along with the ducks and can often find it difficult to leave. Some are able to leave immediately….others it may take much longer. But most Eagles will leave the pond eventually and begin soaring the skies again. But the majority of Ducks are Ducks. They will never change, even with extensive counseling or training.
Ducks and Eagles can be found in nearly every situation – you’ll see them in your offices, homes, churches and organizations. You see them in families and groups of friends. You’ll encounter them as you go about your errands and with every person you encounter as a customer…..the bank, grocery store, dry cleaner, restaurants, etc. The Ducks let you know how difficult their job is and what an inconvenience you are. Eagles go above and beyond to provide excellent service…even if it’s just with their positive attitude and general likeability.
Ducks and Eagles are also easy to identify. Look around. I’m sure you can easily identify who belongs in each group. However, do you know what group you belong in?
Source: QVC Community QVC, Inc. was founded in 1986 by Joseph Segel. Segel was an entrepreneur who saw an opportunity for a new kind of retail service built on technology, but guided by three customer-focused principles: Quality, Value, and Convenience